Contact our team
We are a real Egypt eVisa team, not a chatbot. Pick the channel that works for you and one of our specialists will get back Within 10 business minutes.
- 10-min WhatsApp reply
- 5 languages supported
- Since 2021, 15,000+ travelers
Direct chat with our team. Best for urgent questions, status updates, or quick clarifications.
+1 707-606-0634
Reply within 10 business minutesBest for refund requests, account questions, document attachments, or anything that needs a written record.
inq@egvisas.com
Reply within 1 to 4 business hoursPhone
For complex cases that benefit from a real conversation. Toll-free within the US.
+1 415-800-4485
Mon to Fri, 9:00 to 18:00 ETFlying in the next 72 hours?
Skip the queue and message us on WhatsApp. Most Express applications complete in 3 business days; same-day approval is possible in many cases.
Before you message
Quick answers
A few questions we get most often. The full FAQ has 63 more answers.
WhatsApp at +1 707-606-0634 is the fastest, with repliesWithin 10 business minutes during operating hours. Email at inq@egvisas.com is monitored continuously and usually answered within 1 to 4 business hours. Phone is best for complex cases that need a real conversation.
WhatsApp and email are monitored 7 days a week. Live agents respond Within 10 business minutes Monday to Saturday, 09:00 to 22:00 (US Eastern Time). Outside those hours, expect a reply within a few hours. Phone line is staffed Monday to Friday, 09:00 to 18:00 ET.
English is our primary support language. We also handle inquiries in Russian, Chinese, French, and Spanish. Tell us your preferred language when you reach out and we will route you to the right team member.
If the application has not been submitted to the Egyptian portal yet, yes, we can usually correct typos or details. Contact us immediately at inq@egvisas.com with your order number. Once the application reaches the Egyptian government, edits are no longer possible.
We email you the moment the Egyptian government issues your eVisa, so manual status checks are rarely needed. For an update before then, message us on WhatsApp or email with your order number, and our team responds Within 10 business minutes
Email inq@egvisas.com with your order number and the reason for the refund request. Our refund team responds within 1 business day. Refund eligibility depends on whether processing has started; see our Refund Policy for full terms.
Business information
The team behind your application
egvisas.com is operated by Travel Rox, Inc., a New York corporation. Real address, real phone, real team.
Operator
Travel Rox, Inc.
169 Madison Ave STE 2883
New York, NY 10016
United States
Founded 2021. State of New York corporation. 15,000+ Egypt eVisas processed.
Languages
English (primary), Russian, Chinese, French, Spanish. Tell us your preferred language when you message and we will route you to the right team member.
Support hours
| WhatsApp & Email | Mon to Sat, 9:00 to 22:00 ET |
| Phone | Mon to Fri, 9:00 to 18:00 ET |
| Sundays | Email only, monitored |
| US public holidays | Reduced coverage |
Off-hours email and WhatsApp messages are queued and answered first thing the next business morning.
What we cannot do
We are not the Egyptian government. We cannot guarantee visa approval, issue official documents, or override Egyptian immigration decisions. We can prepare and submit your application, fix errors, and answer questions about the process.
What we do for you
What you actually get when you contact us
Specifics. Not vague promises.
An answer from a real person
Not a bot, not a template. A specialist who knows the Egyptian eVisa process and your specific case.
10-minute WhatsApp reply
During operating hours, our average WhatsApp first-reply time is under 10 business minutes.
Multilingual support
English, Russian, Chinese, French, or Spanish. Whichever you are most comfortable in.
Hand-checked applications
Every field reviewed by an experienced visa specialist before submission to the Egyptian portal.
Refund if we err
If a documentation mistake on our end causes rejection, we refund our service fee. Government fees are not refundable once submitted.
Status updates by email
Auto-notifications at submission, government acknowledgment, and final approval. You do not have to chase us.
Got your answer? Start your application
5 minutes of forms. 3 to 8 business days to approval. Cairo by next week.